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FREQUENTLY ASKED QUESTIONS

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RESERVATION AND PAYMENTS

Q: Why are scheduled payment dates set?
A: Reservations require locked-in bookings based on signed contracts.  Payment dates are very important and must be honored by the agent to the vendor otherwise the bookings are subject to being cancelled.
PASSPORTS, VISAS AND U.S. BIRTH CERTIFICATES

Q: Will the new passport changes affect me, if so how?
A: If you are traveling out of the US either by land and/or sea and you are over the age of 16, you will need a passport book or card to re-enter the United States. U.S. citizen children under the age of 16 will be able to present the original or copy of their birth certificate, or other proof of U.S. citizenship such as a naturalization certificate or citizenship card.

Q:  What is the new U.S. Birth Certificate Requirement (Updated April 28, 2011)?.  
A:  Beginning April 1, 2011, the U.S. Department of State will require the full names of 
the applicant’s parent(s) to be listed on all certified birth certificates to be considered 
as primary evidence of U.S. citizenship for all passport applicants, regardless of age.  
Certified birth certificates missing this information will not be acceptable as evidence 
of citizenship.  This will not affect applications already in-process that have been 
submitted or accepted before the effective date.
In addition to this requirement, certified copies of birth certificates must also include 
the following information to be considered acceptable primary evidence of U.S. 
citizenship:
Full name of the applicant
Date of birth
Place of birth
Raised, embossed, impressed or multicolored seal of issuing authority
Registrar’s signature
The date the certificate was filed with the registrar’s office (must be within one year)
URL:  http://travel.state.gov/passport/passport_5401.html

Q:  What is the new U.S. Birth Certificate Requirement (Updated April 28, 2011)?.  
A:  Beginning April 1, 2011, the U.S. Department of State will require the full names of 
the applicant’s parent(s) to be listed on all certified birth certificates to be considered 
as primary evidence of U.S. citizenship for all passport applicants, regardless of age.  
Certified birth certificates missing this information will not be acceptable as evidence 
of citizenship.  This will not affect applications already in-process that have been 
submitted or accepted before the effective date.
In addition to this requirement, certified copies of birth certificates must also include 
the following information to be considered acceptable primary evidence of U.S. 
citizenship:
Full name of the applicant
Date of birth
Place of birth
Raised, embossed, impressed or multicolored seal of issuing authority
Registrar’s signature
The date the certificate was filed with the registrar’s office (must be within one year)
URL:  http://travel.state.gov/passport/passport_5401.html
Q:  What is the new U.S. Birth Certificate Requirement (Updated April 28, 2011)?.  
A:  Beginning April 1, 2011, the U.S. Department of State will require the full names of 
the applicant’s parent(s) to be listed on all certified birth certificates to be considered 
as primary evidence of U.S. citizenship for all passport applicants, regardless of age.  
Certified birth certificates missing this information will not be acceptable as evidence 
of citizenship.  This will not affect applications already in-process that have been 
submitted or accepted before the effective date.
In addition to this requirement, certified copies of birth certificates must also include 
the following information to be considered acceptable primary evidence of U.S. 
citizenship:
Full name of the applicant
Date of birth
Place of birth
Raised, embossed, impressed or multicolored seal of issuing authority
Registrar’s signature
The date the certificate was filed with the registrar’s office (must be within one year)
URL:  http://travel.state.gov/passport/passport_5401.html

Q:  What is the new U.S. Birth Certificate Requirement (Updated April 28, 2011)?.  

A:  Beginning April 1, 2011, the U.S. Department of State will require the full names of the applicant’s parent(s) to be listed on all certified birth certificates to be considered as primary evidence of U.S. citizenship for all passport applicants, regardless of age.  Certified birth certificates missing this information will not be acceptable as evidence of citizenship.  This will not affect applications already in-process that have been submitted or accepted before the effective date.

In addition to this requirement, certified copies of birth certificates must also include the following information to be considered acceptable primary evidence of U.S. citizenship:

  • Full name of the applicant
  • Date of birth
  • Place of birth
  • Raised, embossed, impressed or multicolored seal of issuing authority
  • Registrar’s signature
  • The date the certificate was filed with the registrar’s office (must be within one year)

PASSPORTS, VISAS AND U.S. BIRTH CERTIFICATES

Q:How many blank visa pages do I need to travel?  
A:  Some countries require your passport have two (2) to four (4) blank visa/stamp 
pages. Some airlines will not allow you to board if this requirement in not met. 
See Add Extra Pages for how to request more visa pages.
additional pages to your Passport

Q:Why can't I use the passport card to fly to Canada and Mexico?  
A:The passport card is designed for the specific needs of border resident 
communities and is not a globally interoperable travel document as is the 
traditional passport book. The passport book is the appropriate travel document
for most international travel.  A provision of the Intelligence Reform Terrorism 
Prevention Act of 2004, requires citizens of the United States, Canada, and 
Bermuda to have a passport or other designated document that establishes the
bearer's identity and nationality to enter or re-enter the United States from Mexico, 
Canada, the Caribbean, and Bermuda.